What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To administer a competition, promotion, survey or other site feature.
• To send periodic emails (the email address you provide us with for information or services will only be used strictly for those purposes).
Personal information will only be used to provide the information or service you have requested. If you have not given consent for us to use your personal information, we will only use it to respond to your enquiry
Security, how do we protect your information?
We are committed to protecting your data from unauthorised access. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. We have implemented a number of technical, physical and administrative solutions and procedures. These are periodically reviewed to ensure they remain effective and meet current best practice.
While we are protected by SSL (secure socket layer) technology we cannot guarantee the security of personal information, in an email or an online form, whilst it is being transmitted to us across the Internet.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
When do we share information?
You have the right to be informed when your data has been collected
You have the right of access to your personal data
You have the right to rectify any personal information that is incorrect
You have the right to erase any personal data that you wish
You have the right to restrict processing of personal data
The right to obtain and reuse your personal data for your own purposes across different services
You have the right to object to your personal data being processed, used for marketing or processed for research
You have the right to withdraw consent to store your personal data and receive marketing from Cryojuvenate UK at any stage, without repercussion
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
What is a Cookie?
A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a users’ device. For more information on cookies visit www.allaboutcookies.org
What are the different types of cookies?
Session cookies – Allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security. These session cookies expire after a browser session so would not be stored long term.
Persistent cookies – Are stored on a user’s device in between browser sessions which allows the preferences or actions of the user across a site to be remembered.
First and Third Party Cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If you are concerned about cookies and would like to disable their use then you can do this in your browser settings.
Information Commissioner’s Office
The Information Commissioner’s Office (ICO) is the UK’s independent public body set up to promote access to official information and to protect personal information.
The ICO regulates and enforces the Data Protection Act, the Freedom of Information Act, the Privacy and Electronic Communications Regulations and the Environmental Information Regulations.
The ICO provides guidance to organisations and individuals, rules on complaints and can take action when the law is broken.
Information Commissioner’s Office
Tel: +44 (0)1625 545 700
Fax: +44 (0)1625 524 510